Felicar – The Flagship Brand of Zion Traders
Website: https://felicar.com
All information, products, and services displayed on felicar.com constitute an invitation to offer. Your order for purchase represents your offer, which will be subject to the Terms and Conditions listed below. Zion Traders, the parent company of Felicar, reserves the right to accept or reject your offer without assigning any reason.
By using felicar.com, you agree to be bound by these Terms and Conditions. Zion Traders reserves the right to add, remove, alter, or update these terms at any time without prior notice. Please review this section each time you use our website.
1. Product Display and Color Accuracy
We make every effort to accurately display the products on our website. However, the colors you see may vary depending on your device or screen settings. We cannot guarantee exact color representation.
2. Eligibility to Use
By using this website, you certify that:
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You are at least 18 years of age, or
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You are using the website under the supervision or consent of a parent or legal guardian.
3. Limitation of Liability
Zion Traders will not be responsible for any indirect or consequential loss or damages arising out of:
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Delay or failure in delivery
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Website interruptions
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Order non-fulfillment
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Vendor-related issues
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Technical glitches
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Data loss or misuse
This includes issues caused by system failures, network interruptions, viruses, or unauthorized access.
4. Order Acceptance and Cancellations
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Orders can be cancelled within 1 hour of placement by emailing contact@felicar.com with your order number.
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Orders may be automatically cancelled if payment is not received or verified.
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Felicar reserves the right to refuse or cancel any order due to:
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Incorrect product pricing
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Suspected fraud
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Unavailability of stock
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If payment has already been made, it will be refunded and the customer will be notified.
5. Pricing and Availability
Prices and availability of products are subject to change without prior notice. Felicar reserves the right to adjust prices at any time and cancel orders with incorrect pricing.
6. Delivery and Re-Delivery
If non-delivery or delay occurs due to incorrect details provided by the user (e.g., name, address, or phone number), any additional re-delivery costs will be borne by the user.
7. Accurate Information
You agree to provide accurate and up-to-date information while registering and placing orders. Felicar reserves the right to verify and validate user information. False or misleading information may result in order cancellation or account deactivation.
8. Fraud Protection
Felicar is not responsible for credit/debit card fraud. The user bears full responsibility for unauthorized use of their card. We recommend using only your own card and ensuring secure transactions.
9. Customer Communications
By registering on felicar.com, you consent to receive transactional and promotional communications via SMS, email, or phone. These communications may be sent by Felicar or its authorized third-party partners.
You may opt out at any time by contacting us at:
📧 contact@felicar.com
10. Complaints and Disputes
All complaints must be raised within 48 hours of order delivery. Any complaints received after this period may not be entertained.
We aim to resolve all concerns amicably. However, in case of legal disputes, the jurisdiction shall lie with the courts of Kancheepuram, Tamil Nadu, India.
11. Legal Compliance
This agreement is governed by the laws of India. Any legal proceedings arising out of the use of this website shall fall under the jurisdiction of Kancheepuram courts only.
For any queries or clarifications, please contact us at:
📧 Email: contact@felicar.com
🏢 Company: Zion Traders, Kancheepuram, Tamil Nadu