Who we are
Felicar – The Flagship Brand of Zion Traders
We Protect Your Privacy
At Felicar, your privacy is our top priority. We maintain a simple and transparent privacy policy:
Any information you share with us stays with us.
We do not sell, rent, lend, or distribute your personal information to any third party for any reason, unless it is strictly necessary to fulfill your order or required by law.
Only a limited number of authorized personnel within our organization have access to your data, and that too, solely for the purpose of processing your orders and enhancing your experience. While we may compile general demographic insights from orders, these are anonymous and contain no personally identifiable information.
Information We Collect
To process and fulfill your orders, we collect the following basic data:
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Full name
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Shipping & billing address (city, state, country, postal code)
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Phone number
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Email address
Additionally, our system may collect your IP address and browser/device information when you visit our website. This helps us:
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Improve and customize the browsing experience
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Monitor website traffic and performance
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Understand geographic trends
⚠️ Your IP address is not linked to your identity. We do not allow any third party or unauthorized entity to access your data.
Information Sharing
We do not rent, sell, or trade your information to anyone. However, for order fulfillment and security purposes, we may share limited data with:
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Courier/shipping companies
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Payment processors
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Logistics and service vendors
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Legal or regulatory authorities (if required)
Such sharing is strictly limited to the performance of their specific duties. We ensure all partners comply with data protection standards.
Use of Information
Your email address is primarily used to:
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Confirm your order
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Provide shipping and delivery updates
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Send transactional and customer service notifications
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Share promotional offers or newsletters (if opted-in)
All other personal data is securely stored and used only as per necessity or legal obligation.
SMS Policy
By registering on Felicar.com, you agree to receive transactional and/or promotional SMS alerts on your registered mobile number.
We assure you that:
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Our messages will never include offensive, abusive, defamatory, or misleading content.
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We strictly comply with TRAI guidelines and will not send unsolicited commercial SMS to users registered with the National Customer Preference Register (NCPR).
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We take full responsibility for the content of messages sent and ensure they meet ethical and legal standards.
In Summary
You trust us with your data, and we honor that trust with integrity and responsibility. If you have any concerns or wish to update, opt-out, or delete your information, please write to us at:
📧 Email: contact@felicar.com
🏢 Company: Zion Traders, Kancheepuram, Tamil Nadu