Felicar – The Flagship Brand of Zion Traders
Website: https://felicar.com
At Felicar, we understand how important it is for you to receive your products quickly, safely, and in the best condition. We are committed to processing and delivering your orders with care and speed.
🚚 Shipping Coverage
We currently ship across all regions of India. We are constantly working on expanding our logistics reach to serve you better.
📦 Order Processing Time
All orders are processed and dispatched within 3 to 14 business days.
Business days are defined as Monday to Saturday, excluding public holidays and Sundays.
If your order is delayed due to high volume or unexpected issues, our team will reach out to you via email, WhatsApp, or phone call.
📅 Delivery Timeline
Delivery time depends on:
Your location
Courier partner’s delivery practices
Type of product ordered
Most orders are delivered within 5 to 10 working days from dispatch. Some remote areas may experience longer timelines.
Orders may be shipped in multiple packages depending on product availability and size.
🧾 Product Availability
Orders are subject to product availability.
If any item in your order is out of stock or unavailable, we will notify you and offer alternatives or issue a store credit or refund, as applicable.
💬 Special Instructions
Customers can add any special delivery notes during checkout. While we try to accommodate requests, execution is subject to delivery partner policies.
💵 Shipping Charges
Prepaid orders (online payments) do not carry any additional delivery charges.
Cash on Delivery (COD) orders may incur an additional fee, which will be clearly shown during checkout.
📸 Reporting Damages
In the rare case that your product arrives damaged:
Please share clear photos or a video of the damaged item and packaging to
📧 contact@felicar.com within 48 hours of delivery.Reports made after 48 hours may not be eligible for replacement or store credit.
❗ Important Notes
We do not ship on Sundays or national holidays.
Delivery timelines are estimated and may vary due to courier availability or unforeseen circumstances.
We rely on trusted third-party shipping providers to deliver your orders. While we monitor deliveries closely, Felicar is not responsible for delays caused by courier agencies.
📞 Need Help?
For updates on your shipment or any questions regarding delivery:
📧 Email: contact@felicar.com